Welcome to LOVEJILI ("we," "us," "our," or "LOVEJILI"), operated by Maharlika Interactive Entertainment Corp., licensed by the Philippine Amusement and Gaming Corporation (PAGCOR). These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and related services (collectively, the "Platform").
By registering for, accessing, or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Platform.
Eligibility
To use the Platform, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into a binding agreement
- Not be located in a jurisdiction where online gaming is prohibited by law
- Not be a person barred from gaming activities under any applicable law, regulation, or self-exclusion program
We reserve the right to request proof of age or identity at any time and to suspend or terminate accounts that do not meet these requirements.
Account Registration and Security
- You must provide accurate, current, and complete information during registration, including your username, password, and mobile number
- Each player is permitted one account only. Duplicate or multiple accounts may result in suspension and forfeiture of funds or winnings
- You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account
- You must notify us immediately if you suspect unauthorized access to your account
Deposits and Withdrawals
- Deposits and withdrawals may be made through GCash, Maya, GrabPay, and Bank Transfer (UnionBank of the Philippines)
- Minimum and maximum deposit and withdrawal limits vary by payment method and are displayed on the Platform at the time of transaction
- You must use a valid payment method registered under your own name. We reserve the right to reject or reverse transactions made through third-party or unverified accounts
- Processing times may vary depending on the payment method and are not guaranteed
Bonuses and Promotions
- Bonuses and promotions are subject to specific terms and conditions, including turnover (wagering) requirements, eligible games, and claim periods, as published on our Promotions page
- We reserve the right to modify, suspend, or cancel any bonus or promotion at our discretion, with or without prior notice
- Any player found exploiting bonuses through fraudulent means (e.g., duplicate accounts, same IP address, same payment details) will forfeit associated rewards and winnings, and may face account suspension
- Bonuses are non-transferable and may not be exchanged for cash unless otherwise stated
Game Rules and Fair Play
- Games available on the Platform are provided by licensed third-party game providers. Outcomes are determined by the respective provider's certified random number generation (RNG) systems
- We do not control or guarantee specific game outcomes
- In the event of a technical malfunction, disputed result, or discrepancy, we reserve the right to review transaction and gameplay logs to determine the appropriate resolution
- Disputes regarding game outcomes should be reported to Customer Support within a reasonable time for investigation
Prohibited Conduct
You agree not to:
- Create or operate multiple accounts
- Use bots, scripts, or automated systems to interact with the Platform
- Engage in fraudulent, deceptive, or unlawful activity, including money laundering or use of stolen payment methods
- Collude with other players to manipulate game outcomes
- Attempt to exploit bugs, vulnerabilities, or errors in the Platform for personal gain
- Use the Platform for any purpose that violates Philippine law or PAGCOR regulations
Violation of this section may result in immediate account suspension, forfeiture of funds and winnings, and reporting to relevant authorities where applicable.
Account Suspension and Termination
We reserve the right to suspend, restrict, or terminate your account, with or without notice, if:
- You violate these Terms or any applicable law or regulation
- We suspect fraudulent, abusive, or unauthorized activity
- Required to do so by PAGCOR or other regulatory or legal authority
Upon termination for cause, we reserve the right to withhold or forfeit any funds, bonuses, or winnings associated with the violation, subject to applicable law.
Responsible Gaming
We are committed to promoting responsible gaming. The Platform provides tools to help players manage their activity, including options related to deposit limits and account controls. Gaming should be treated as entertainment, not as a source of income. If you feel your gaming activity is becoming difficult to control, we encourage you to contact our Support team for guidance.
Intellectual Property
All content on the Platform, including but not limited to logos, trademarks, graphics, game titles, and software, is the property of LOVEJILI, Maharlika Interactive Entertainment Corp., or our licensed game providers. You may not copy, reproduce, distribute, or create derivative works from any Platform content without prior written consent.
Limitation of Liability
- The Platform is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free access at all times
- We are not liable for losses arising from technical issues, internet connectivity problems, or events beyond our reasonable control
- To the fullest extent permitted by law, our liability for any claim arising from your use of the Platform shall be limited to the amount of the relevant transaction in dispute
Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines
- Any disputes arising from these Terms or your use of the Platform should first be raised with our Customer Support team for resolution
- Unresolved disputes may be escalated to the appropriate regulatory body or courts of competent jurisdiction in the Philippines
Changes to These Terms
We may amend these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Platform after changes take effect constitutes your acceptance of the updated Terms.
Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
- Address: 264 C. Leyva, Balong-Bato, San Juan City, Metro Manila, Philippines, 1013
- Data Protection Officer: dataprotection@lovejiliph.org
- Live Chat: Available 24/7 directly on the LOVEJILI platform
- Phone:
- Email: contact@lovejiliph.org